Reduce Document Review by 65% | Case Study e-discovery, transcription solutions, legal transcription software

TransPerfect Reduces Document Review Size by 65%

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As the world becomes smaller and more reliant on technology, mountains of data become larger, presenting a double-edged sword for public justice and legal sectors.

These two TLS clients had accumulated 517,425 multilingual media files in their Relativity environment, much of which was expected to be outside the relevant scope of litigation. Manual review of these files would have been an incredibly costly and time-consuming process during a fast-paced litigation. TLS transcribed the media files using Veritone Illuminate and streamlined search and discovery for the client, saving time and money.

Name, Company

1 of 3

The world’s largest provider of language and technology solutions for global businesses

Has a presence in over 100 cities across six continents

Offers a full range of services in 200+ languages

Challenge / Solution

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The Challenge

The Solution

The Challenge

TLS’s clients had accumulated large amounts of multilingual media within their Relativity environment and needed a way to search and isolate only the most relevant material among 517,425 files. Without transcribed text, programmatically searching for key content would involve incredibly costly and time-consuming manual review to accurately ascertain each file’s content.

300+

92%

346

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The Solution

Using Veritone Illuminate, TLS automated and streamlined the transcription and discovery process across large amounts of multilanguage media files for their clients. Veritone’s keyword boosting capabilities increased the transcription precision of specific key terms, resulting in more accurate search results within the clients’ data.

500+

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95%

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352

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THE RESULTS

A 65% decrease in original review size

Translate & Transcribe

Clients could quickly transcribe audio recordings and open transcripts with any word processing application

Uncover Early Case Insights

Early case assessment was accelerated with culled-down files and searchable structured and unstructured data

Agnostic and Extensible Platform

Flexible deployment and integration options that meet data protection and security requirements

Cost Effective Solution

Clients minimized storage costs by culling and analyzing large volumes of evidentiary media at scale.

With the support of Vertitone Illuminate and aiWARE for Relativity, TransPerfect can offer clients a highly accurate and incredibly streamlined data translation and transcription experience.

LEARN MORE ABOUT VERITONE ILLUMINATE

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CASE STUDY:

While there is a wealth of information, the volume of evidence can be overwhelming for teams to process. Fortunately, AI-based legal transcription software can offer these teams, such as those working with TransPerfect Legal Services (TLS), much-needed support.

With Veritone Illuminate, an AI-powered tool for e-discovery teams, public safety agencies, and justice agencies, TLS was able to help two of their clients (a regional law firm and a Midwestern utilities company) analyze, translate, and transcribe electronically stored information (ESI) with greater speed and cost efficiency.

An overwhelming volume of data to process

Optimized workflow using top-of-the-line AI

ABOUT TRANSPERFECT

ABOUT THE PROJECT

Transcriptions generated by Veritone Illuminate enabled TLS to extend the clients' search strategy to otherwise non-searchable files and target relevant content. With the help of Veritone Illuminate, TLS’s team successfully culled 517,425 media files to 178,590 unique and relevant files using English and Spanish search terms applied to the recordings.

By reducing hours and cost, Transperfect can spend fewer hours on tedious processing and more time on reviews and making important discoveries.

CONCLUSION

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TransPerfect & Veritone aiWARE for Relativity Customer Case Studies

PROBLEM

Constant rewinding leads to slow, cumbersome audio review times

SOLUTION

Veritone’s aiWARE for Relativity enables faster, more efficient review

Results

Listening to 1,000 hours of audio, reviewers reduced the need to rewind content by ~20% and eliminated up to 200 additional hours

THE PROOF

Transcribing Accented English

Search and Redact Functionality

PROBLEM

It’s difficult and time-consuming to search and redact sensitive information from unstructured data

SOLUTION

Veritone’s aiWARE for Relativity lets teams search for terms and redact information on native audio or video files

Results

TransPerfect could run search terms and apply textual highlighting on important material, flag and redact content, and prioritize media file review

Machine Learning Transcription Solutions

PROBLEM

Poor media and audio quality can be detrimental to review and finding important evidence

SOLUTION

Veritone aiWARE excels at transcribing quiet and distant background speakers

Results

Veritone aiWARE accurately transcribed crucial speaker audio that could have been missed by human reviewers

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